Mississippi Power warning residents of scammers during COVID-19 pandemic

Mississippi Power is urging customers to be aware of scammers during the COVID-19 pandemic.

The power company has recently received an increase in the amount of people trying to scam Mississippi Power customers by warning that their power will be disconnected if immediate payment is not made.

Whether you receive these alerts through Facebook, an email, a phone call, or even in person, officials want you to know this is a scam. Do not fall for it.

The company recently announced they will be suspending customer disconnects during the COVID-19 pandemic. Mississippi Power Spokesman Jeff Shepard said, “We understand that there is a lot of uncertainty because folks are out of jobs and they’re not sure when their next check will be coming in. We encourage you to be smart and not to give any personal information or banking information to anyone over the phone or social media because it is a high probability that it is a scam.”

If you do receive a call or notice demanding payment, keep these tips in mind:

  • Mississippi Power will never ask for your banking information or credit card number over the phone or in person at your home.
  • All field employees are in uniform, travel in company cars labeled with the Mississippi Power logo and carry a badge with their name and picture

Immediately call your local law enforcement agency then report it to Mississippi Power at 1-800-532-1502.

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