Memorial Hospital closes onsite operations to the public
To protect staff, visitors and community and minimize the spread of illness, Memorial Hospital is closing onsite operations.
Alternatives for requests or communication are as follows:
- Health Information Management (Medical Records): Patients seeking access to medical records from any Memorial location can call the Release of Information Hotline at (228) 865-3172 from 8 a.m. to 4:30 p.m. at. Records can be faxed or mailed.
- Bill Pay: To make a payment, contact our Customer Service Hotline at 1-800-844-0735 from 8:30 a.m. to 4:30 p.m., or pay online via our patient portal at http://www.gulfportmemorial.com/online-bill-pay.
- Customer Service: If you have a question for one of Memorial’s Financial Counselors, Customer Service Representatives or Medicaid Specialists, contact 1-800-844-0735 from 8:30 a.m. to 4:30 p.m.
- Outpatient Pharmacy: To family members, retirees, and others who use Memorial Outpatient Pharmacy, but are not a badged employee, we have arranged a designated exterior pick-up. Contact (228) 865-3525 to arrange a pick-up and discuss payment. The East Tower designated pick-up location will be in the Engineering parking lot at the foot of the ramp. If you enter through the 1st floor parking garage entrance, you will not be allowed to proceed due to limited access to the facility. Instead, you can proceed to the Engineering parking lot for assistance. You then need to call the pharmacy to alert them of your arrival. Please have a picture identification ready.