Which fast food restaurant tops the list when it comes to customer satisfaction? Chick-fil-A is once again America’s favorite fast food restaurant, taking top honors in customer satisfaction four consecutive years.
In its limited service category, Chick-fil-A scored 86 out of 100 points, down one percentage point from last year. That’s five points above its closest competitor Panera Bread, which scored 81 out of 100, unchanged from last year.
Among burger chains, McDonald’s came in last place with a score of 69.