Acadian Ambulance Contract Expiring in Jackson County

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Acadian Ambulance Service’s contract with Jackson County expires in November. For the first time in nearly 16 years, the county is considering going out for an RFP or request for proposal. The move would open an opportunity for another ambulance service to serve the county. This is something one city mayor says might not be a bad idea. News 25’s Gina Tomlinson reports.
As Jackson County considers whether to continue a more than 15 year partnership with Acadian Ambulance Service, Gautier Mayor Gordon Gollott says it may be a good idea to shop around. “You know, you really should go out for an RFP every once in a while and see if you can find somebody to do better service.”
Gollott says their city has had issues with Acadian. One of them, he says he doesn’t think Acadian provides enough details in the EMS company’s monthly reports. “Response times, they’re just in a general percentage thing and they need to be more detailed. We would like to see those in more detail.”
According to Acadian, the mayor is requesting data that could compromise the privacy of their patients such as addresses, dates, and times of medical emergencies. This is information that can only be released if the city signs a disclosure statement, agreeing to keep patient personal information private. “I’m not only here to protect Acadian Ambulance Services, but also to protect the city of Gautier and all of Jackson County,” said Acadian Community Relations Supervisor Bennie French.
While Gautier had a 17 page letter outlining problems the city was having with Acadian, there was also a stack of 35 letters from city officials stating what a good job Acadian has been doing. One of those letters is from Ocean Springs. “We are satisfied with our service. I have had not one complaint. It’s never been discussed in the ten years I’ve been mayor with the board,” said Ocean Springs Mayor Connie Moran.
This is the first time Jackson County is considering rebidding Acadian, but French says he stands behind years and years of a contract that has never been a question before. “I’m not in defense mode, I’m in fact finding mode. Some of the letters even said why fix something that isn’t broken.”