Stores Busy with Day After Christmas Returns

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Updated: 12/26/2013 7:28 pm
If you're not crazy about the gifts Santa got you, you're not the only one. This year marks the 31st year that Terri Flint has worked in retail on the day after Christmas. She knows that not everyone loves all the gifts that were under the Christmas tree. Flint, the Store Manager of VF Outlet, says, "Open something up under the tree and it happened probably a couple times at my house yesterday, and it's like, ‘Oh this is nice,’ and you have a pile of, ‘O.K., I'm taking this back,’ or a pile of, ‘I like.’" The day after Christmas is the biggest gift return day of the year. According to retail experts, gift-givers spent nearly 3.4 billion dollars on unwanted presents. Rhonda Roberts, the Director of Marketing/Business Development at the Gulfport Premium Outlets, says, "It's very hard. It's very hard to buy for people sometimes." Retailers know the returns are coming, so sales and markdowns are filling stores. Roberts also says, "We have some great sales going on. This is the time where we really start knocking it down and they get some great deals on their exchanges, so it's really busy for us." Linda Cumberland, a resident of Pass Christian, says, "We've hit two stores and the kids are really racking up. The kids have racked up on some presents for after sales. We should have saved Christmas until after actual Christmas." With all the sales going on today, the stores are bound to be packed, so here are a few tips to make your exchange process a little bit quicker:

Know the store's policies and deadlines for returns (most stores have a 30 or 60 day policy).
Expect a 15 day return window for electronics (if you want to return unwanted gadgets, get to the store as soon as possible).
Have your ID ready (stores check identification to prevent fraud).
Return lines will be shorter on Friday and Saturday.

With all that in mind, if you're still up for some shopping, many places, like the Gulfport Premium Outlets, are opening bright and early from now until New Year’s Day.

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