A family living in Ocean Springs is fighting a losing battle against a very persistent pest. This family's New Year’s resolution is to be able to sleep and not worry about being bitten in their sleep. Maddelyn Andrews, a resident of Ocean Springs, says, "Whenever you find out you have been sleeping in a bed with that you don't sleep anymore." It’s something nobody wants to find, an unwanted pest that actually feeds on you while you sleep: bed bugs. Jacqueline Andrews, another resident of Ocean Springs, says, "I started having bug bites. I thought it might be fleas. We have cats, but we started looking around and saw the box spring was infested with bed bugs." The Andrews family has been dealing with this infestation for several weeks. They’ve been throwing away furniture and keeping clothes wrapped in trash bags. The family believes the infestation began when they leased furniture from Aarons in D'Iberville. Maddelyn also says, "We called them after we found them and they came and pretty much tore the whole house apart and they did find the bugs only in the furniture we leased from the store." The family says Aarons Incorporated has been slow to respond to their calls. Aarons released a statement today saying they are working with the client to correct the problem. Jacqueline also says, "We agreed that they are going to give me 200 dollars, replace my mattress, and offered me furniture from the same store."
Jacqueline Andrews says she will be happy when the nightmare is over. She hopes the company stands by their agreement so she can begin to put this ordeal in the past. She says, "I’m very, very upset. I’ve been sick thinking about this and I understand it’s the holidays and New Year’s, but I think they should be on top of it.” Andrews says a time still hasn't been set for pest control to take care of the problem. The bugs still remain, but Jacqueline says she hopes that the issue can be resolved quickly. Aarons says in their statement that they have a robust quality assurance program that includes inspection and treatment of its products before a lease. Aarons also told the Andrews family that timing issues resulted in the slow response in determining the origin of the bed bugs and they will treat the entire apartment.